The Superapp CRM

“CUSTOMER SUCCESS IS OUR BUSINESS”

Sales & Marketing Management Software that guides business achievements and Enhances customer relations for sustainable growth

SCRM_Sales_alldevice

How can we help your Business Growth?

Gain repeat customers

Acquire new purchase opportunities

Sales Data Tracker & Demand Forecast

Foresees potential business risks

Upscale customer experience

SCRM_Sales_AI
crm (1)

Report & Dashboard

tech-support (1)

Sale Activity

customer-satisfaction

Customer Profile 360

contact

Quotation & Sale Order

Sale Management

The Superapp CRM provides an end-to-end sale management software that covers all the sale cycles (pre-sale, sale, post-sale) to the start of the new cycle,  unlike any CRM software currently in the market

The Superapp CRM has built-in AI technologies that recommend customer selection and prioritization to increase business opportunities with on-hand customers, a suggestion of possible products and services, and a Dashboard to monitor and evaluate both individual and team KPIs for better planning to strategize business direction.

Customer Service

  • End-to-end service management and follow up
  • Organize customer relations training and learning
  • Solve every case within the Service Level Agreement (SLA) timeline
  • 360-degree access to customer information (pre-sales, sales, post-sale)

Field Service

  • Work order sheet and details description
  • Daily / Weekly on-site travel plan
  • Staffs allocation for on-site field service
  • Record timestamp (Check-In & Check-Out) to check the wait-time status
tech-support (1)

Case Monitoring

machine-learning (1)

Knowledge Management

pie-chart

Work Order & Work Plan

SCRM_CS_360
goal (1)

Segmentation

customer-satisfaction

Personalized experiences

lead

Customer journey

crm (1)

Real time tracking

Digital Marketing

  • Customers profile grouping and classification
  • Fast & Easy marketing communication templates to manage your campaign
  • Connect with customers via Omni-channel
  • Real-time Dashboard to track marketing and PR result

Why us?

machine-learning

Efficient data management

End-to-end customer data management of all sale cycles (pre-sale, sales, post-sales)

predictive-chart

Necessary features for business growth

The Superapp CRM offers All-in-One additional features (free of charge)

artificial-intelligence (1)

Activities Assessment

The Superapp CRM has built-in AI technologies that recommend customer selection and prioritization to increase business opportunities with on-hand customers, a suggestion of possible products and services, and a Dashboard to monitor and evaluate both individual and team KPIs for better planning and strategize business direction.

About Us

FAQ

A new generation of Business Management Platforms developed by Thai individuals using world-class Open Source Technology to enable businesses with Customer Relationship Management (CRM) and  Enterprise Resource Planning (ERP) software

The Superapp CRM covers a wide range of different management levels in the Customer Life Cycle including marketing strategies, offline & online sales,  creating new sale opportunities, and customer satisfaction to induce brand loyalty and repeat customers or referral

The Superapp provides option plans for our business partners to make feature selections based on business recommendations and priorities. The option to acquire extensions for a more coverage plan will be available after the installment.

  1. Encounter difficulties in managing and correctly utilizing customer data
  2. Challenges in management, monitoring,  and evaluation of the sale staffs
  3. Highly competitive to be on top of the market share among the competitors
  4. Unable to measure the effectiveness of marketing investments
  5. A downtrend in repeat customers or purchases
  6.  

Reviews

Highly confident with the team that has installed CRM and ERP software for over 20 years
Our company uses The Superapp CRM to improve internal communication by centralizing sales and customer service data. This results in customer satisfaction and repeat purchases
Very attentive service and the ability to customize the software to suit any business